Strong product and manufacturing capability, but no established route into international markets and no visibility into which overseas buyers actually matched the product.
Latin American formulators typically shortlist API suppliers based on DMF status and inspection history — information that was not presented anywhere on the client's site.
North American OEM procurement teams run formal vendor shortlisting processes that require specific technical and quality documentation upfront — the client's site offered none of it.
European sourcing teams could not verify capacity, equipment list, or welding certifications without a direct call — a hard sell with zero prior relationship.
The business had never sold aftermarket before — no part-numbering system, cross-reference content, or distributor-facing materials existed.
Capital equipment buyers in these markets research extensively online before contacting a supplier, but the client's site had almost no educational or comparison content.